Employment with the SBDC

Employment Opportunities with New York SBDC

Center: Binghamton

Job Title: Small Business Advisor - Painted Post Outreach

Job Description: The Small Business Development Center at Binghamton University (SBDC at BU) provides assistance to existing and potential small business in twelve New York State counties. The SBDC at BU currently has one outreach office and many satellite offices with a staff of an Administrative Assistant, Business Advisors, Interns, Assistant Director and a Regional Center Director.

Reporting to the Assistant Director - Painted Post Outreach, the Small Business Advisor is responsible for providing businesses counseling to clients, creating and executing small business training, acting as an ambassador for the SBDC in the community and following SBDC at BU operational procedures to ensure compliance with NY SBDC, Host and Funding Partners. The Small Business Advisor works together with the SBDC at BU staff to meet annual objectives of fulfilling the Center's mission of serving entrepreneurs and creating new businesses. Outreach Small Business Advisement Services are the priority of this position which includes providing services outside of the Painted Post office.

Small Business Advisement Services

Provides a comprehensive range of small business-based assistance including one-on-one client counseling in the area of business plan development; financial analysis; maintaining record keeping systems, and assisting clients with market related issues

Maintain a client counseling caseload as referred or assigned
Requires the advisor to travel to NY SBDC remote locations and establish routine office hours in those locations. Locations may be in Yates, Allegany, Steuben, Schuyler, Tompkins, and Chemung Counties
Memorialize efforts in Web Management Quality Systems (WebMQS) as stipulated in SBDC at BU operations manual
Understand small business needs within outreach region and work with Assistant Director to satisfy client needs
Optimize SBDC services by utilizing existing NY SBDC programs and tools in assistance to small businesses

Small Business Training

Small Business Training is an important portion of the services offered by the SBDC. Small Business Training is used to both address the challenges and opportunities of small businesses and also as outreach to create SBDC clients. Working with the Assistant Director the Small Business Advisor will perform or facilitate training for SBDC at BU. This includes: event management, creating content ideas, budget development, speaker research, outreach, and marketing activities.

Ensure training programs are in compliance with SBA and NY SBDC. Provide required forms and data to Administrative Assistant
Assist the Assistant Director in locating co-sponsors to assist with presentation, marketing, and funding
Identify resources to implement training program which can include SBDC at Binghamton University staff or outside resources
Create and present training within program and review outcomes with Assistant Director to ensure that goals are met

Community Outreach and Collaboration

Initiate and maintain contact with the business community as well as other related public and private entities to promote program services and enhance outreach services.

Identify listening posts within SBDC stakeholders with the goal of understanding and assisting small business across the Southern Tier
Working with SBDC stakeholders, locate and utilize outreach offices to be used for SBDC advisement throughout the Southern Tier
When opportunities arise, and with approval by the Assistant Director, represent the SBDC on community committees as well as various meetings and conferences related to small business programs and services
Develop / Maintain working relationships with various lenders and local economic development agencies

Grant, Host, NY SBDC Deliverables and Compliance

The NY SBDC is funded through support from Binghamton University, Federal Grants, State Funding, and Private and Public Initiatives. The multiple sources of funding increase the complexity of compliance as different activities have different rules and deliverables.

Apply operational strategy, NY SBDC Goals, and metrics to track and evaluate client caseload and services provide
Working with the Assistant Director, ensure that the efforts are compliant with SBDC, Binghamton University, Research Foundation, SBA, and other funding organizations
Manage case files, forms and other documents as stipulated in the NY SBDC Standard Operating Procedures
Ensure that the Outreach Center's goals, brand, and services reflect NY SBDC and Binghamton University's mission of being a premier public university dedicated to enriching the lives of people in the region, state, nation and world through discovery and education and to being enriched by partnerships with those communities
Understand and apply Research Foundation travel policy when traveling to outreach posts

Duties and Responsibilities

Small Business Advisement Services - 75%
Client Advisement Painted Post - approximately 37.5%
Client Outreach Advisement (Alfred, Ithaca, Watkins Glen, Hammondsport, Penn Yan, Elmira, etc.) - approximately 37.5%.
Small Business Training - 15%
Other - 10%
Community Outreach and Collaboration
Grant, Host, NY SBDC Deliverables and Grant Compliance
Perform other assignments from Assistant Director

Short Term Objectives

Maintain a client caseload and provide technical management assistance to potential and existing small businesses throughout region
Create/provide small business training to assist the needs of the small business community
Develop a working relations with other economic development agencies
Input data regarding clients and efforts into the SBDC MQS database
Promote the SBDC by volunteering to give presentations to groups and organizations
Utilized the SBDC Research Network to provide information to clients
Travel to client locations for evaluation purposes and to better understand the client's small business entity

Supervisory Relationships

The Assistant Director - Outreach supervises this position.

This position will have the opportunity to supervise student interns.


BS/BA degree required. The degree must be in the area of public administration, management, finance or other business related field
Advisor must have excellent written and verbal communication skills to effectively work with clients, co-workers and other local economic development agencies, service providers, and the banking community
Preferred qualifications include small business ownership/management, bank loan operations or MBA
MS Office Proficiency

Additional Information:

Long Term Objectives

This position is funded annually

Salary Information

$44,000 - $48,000

Research Foundation Commitment to Equal Employment Opportunity

The Research Foundation for The State University of New York (RF) is committed to the principles of Equal Employment Opportunity and Affirmative Action. It is the obligation of each officer, manager, and supervisor to ensure all employment activities are conducted in an equal and equitable fashion, without regard to race, creed, religion, color, citizenship, national origin, sex, age, sexual orientation, predisposing genetic characteristics, genetic information, marital status, status as a domestic violence victim, arrest record, disability, military stat

Job Details

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Center: Central

Job Title: Social Media Specialist

Job Description: Job Description:

The Social Media Specialist will be responsible for driving and executing the strategic direction of NYSBDC social media activities by growing, managing and evaluating the information on various platforms to promote the SBDC brand. This position will play a critical role in refining, managing and executing a consistent strategy that offers substantive and engaging content across all social platforms and communities. The individual also will provide consistent and regular analytics for social media engagement. This role requires a strong writing skillset in both social/digital writing and traditional public relations writing.

Duties and Responsibilities:

Develop content and messages about all aspects of the NYSBDC program, which could include links, videos, graphics and images that can be shared across multiple internal and external platforms.
Manage social media conversations (both proactive and reactive) in a timely manner to users' needs and requests.
Track, monitor and respond to social media conversations.
Provide insights to senior staff along with key program stakeholders.
Collaborate with regional center staff, the Web Content Manager and the PR and Publications Coordinator to incorporate social media into key organizational initiatives and events.
Coordinate and facilitate communications across the statewide network. Participate in cross-functional groups throughout the organization to support their social media and communications objectives.
Establish consistency of messages across multiple online venues that are relevant to NYSBDC goals.
Support and protect the SBDC brand by ensuring positive messaging is maintained across all channels and platforms.
Create analytics reporting structure to inform senior NYSBDC leaders on a regular basis.
Work with regional center staff and committee members across the statewide network to create quarterly social media content calendars and communicate messages that incorporate key themes and priorities.



Excellent verbal communication skills with ability to present ideas and information clearly.
Solid understanding and demonstrated experience working with brands in the social media universe including YouTube, Twitter, Instagram, Blogs, Facebook, etc.
Knowledge of social media analytics and ability to pull information from each platform into a cohesive and concise report.
Extreme attention to detail and outstanding organization skills.
Very good traditional writing and grammatical skills and an understanding of the variances in appropriate tone and messaging on different social media platforms.
Working knowledge of technology involved to create podcasts, videos; functional knowledge of HTML; proficient knowledge of SEO.


Associates degree in Communications, Marketing, Business, News Media or related field of study required.
1-3 years' work experience in digital marketing and social media desirable.
Strong familiarity with the business applications of social media platforms (Facebook, Twitter, YouTube, LinkedIn, etc.) highly desirable.

Additional Information:


SALARY: $40,000-$50,000

Application Instructions:

As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

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Center: Brockport

Job Title: Business Advisor

Job Description: The New York Small Business Development Center (NYSBDC) provides small business owners and entrepreneurs in New York with the highest quality, pro-bono, confidential business counseling, training, and business research. The SBDC provides expert management and technical assistance to start-up and existing businesses across the state. The New York SBDC is administered jointly by the State University of New York and the Research Foundation for SUNY, and funded by the U.S. Small Business Administration, the State of New York, and host college campuses. The SBDC at The College at Brockport, SUNY, provides advice and counseling for small business entrepreneurs in Genesee, Livingston, Monroe, Ontario, Orleans, and Wayne Counties.

SBDC Business Advisor Vacancy Announcement

Vacancy Details
Center: Binghamton

Job Title: Small Business Advisor x 3

Job Description: Reporting to the Regional Director, the Small Business Advisor is responsible for providing business counseling to clients, creating and executing small business training, acting as an ambassador for the SBDC in the community and following SBDC at BU operational procedures to ensure compliance with NY SBDC, Host and Funding Partners. The Small Business Advisor works together with the SBDC at BU staff to meet annual objectives of fulfilling the Center's mission of serving entrepreneurs and creating new businesses. Small Business Advisement Services are the priority of this position.